Superpowers in the traditional sense might be neat, but until I am accidentally soaked in a chemical spill and suddenly know your tweets before they trend, (aka precognition, see also: Minority Report), it’s easier for me to focus on what I can control. And what’s one thing I can control? My professional habits. My professional superpowers.
And the most important superpower of all may just be The Personal Touch. As Zappos has made clear, customer service goes a long way.
So why not take time out of your day to invest in your perception? Your professional brand, that is.
Run your life as a business and treat your customers with respect.
Here are 3 Tricks to the Personal Touch:
1. Honest compliments. The more you recognize the good in people, the more they will see the good in you. Respect will go a long way.
2. Take the extra step. Don’t be afraid to ask “how can I help you?” You will be surprised at the opportunities those words will present you with.
3. Active listening makes for a great memory. Flexing & showcasing your listening muscles will help you build rapport and generate referrals you never imagined. In life & in business.
You’re in sales. Whether you realize it or not, it’s a reality of life that the roads you choose, or that are chosen for you, largely depend on your ability to effectively present and persuade. Adding the personal touch to your arsenal of *real* superpowers will polish your professional brand and help you build relationships that will define the road you travel.
What are some of your superpowers?